Location

UK - Cambridge / Nottingham / Homeworker

Summary.

We are seeking Graduate Digital Content Creator to join our professional training and development program as part of our expanding professional services department in the UK. Our Technical Publications Team are responsible for producing various styles of digital content to host on our customer portal.

We are looking for candidates that are passionate about digital content, whether written, videos or audio. The ideal candidate would be able to get their colleagues excited about and engaged with the team’s work and what it produces. Be able to work with others to gather technical details for the content and come up with new and innovative ideas for presenting the information.

This role is an opportunity for the right candidate to gain experience working in a technology-driven industry, learning new skills and build a career in a ”people first” company with excellent progression. Some technical skills are required, but training on soft skills and required software will be given.

Duties and Responsibilities.

• Product clear, concise and easy-to-understand digital content
• Ensure all content confirms to company style
• Create intuitive video content to guide/instruct an audience
• To liaise with appropriate project personnel and interpret documentation requirements
• Support for the company social media team
• Work with key stakeholders to prioritise content based on company requirements
• Undertake other tasks as requested by Head of Support and/or Technical Publications Manager
• Review analytics to identify requirements for new content

Essential:

• Degree in Language, Media or Technical related discipline
• Excellent comprehension, verbal and written skills
• Knowledge of HTML / CSS

Desirable:

• Previous experience working as part of an international team
• Social Media for enterprise companies
• Knowledge or professional certification in any of the below:
  
• Video Editing, for example Camtasia, Final Cut, Premiere
• Photo editing, for example Photoshop, Gimp
• Audio recording and editing
• Microsoft Office

Skills.

Essential:

• Ability to communicate effectively at all levels, including at developer, functional consultant, IT infrastructure, end-user and process owner levels
• Ability to work within a team to achieve goals
• Organised and can handle multiple tasks simultaneously
• Can absorb information quickly
• Ability to work in a professional and confident manner
• Ability to plan and effectively prioritise own workload
• Excellent interpersonal skills
• Ability to work independently and to meet deadlines, as well as work as part of a team
• “Can do attitude” to get the job in hand completed.
• Structured and methodical approach to all areas of work
• Self-motivated, can work confidently without constant supervision
• Approachable and able to empathise with customers
• Presentation skills
• Ability to interpret client needs effectively, understand and develop learning briefs, scope out end user learning journeys, storyboarding, script and detailed running order creation.
• Able to produce a varied range of digital resources including written articles, videos and infographics
• Ability to act upon feedback and input in a positive way

Benefits / What we Offer.

• Work from Anywhere Policy (https://www.formpipe.com/en/about-us/media/news--blogs/2021/work-from-anywhere/)
• Company Pension
• Healthcare Cash Plan
• Salary Exchange Cycle to Work Scheme
• Salary Exchange Pension Scheme
• 25 Days Holiday (plus Bank Holidays)
• Regular Company Social Events
• On-Site Parking
• Our unique culture (https://www.formpipe.com/en/career/)

Formpipe.

Formpipe has its head office in Stockholm and is listed on the OMX Stockholm stock exchange. We employ over 280 people and have offices in Sweden, Denmark, UK, US and Germany. As a Microsoft Gold Partner and member of Microsoft’s Technology Adoption Program (TAP), Formpipe solutions are sold and supported through a certified network of global partners.

Formpipe has three business areas: Swedish Public Sector, Danish Public Sector and Private Sector. Each business area caters for local requirements with development, support, delivery, account management and commercial management at service for customers. This role is to join the Private Sector team, which is focussed on delivering software products and services through a global partner network. This includes Lasernet, which has unrivalled integration with Microsoft Dynamics 365, NAV, SAP and Infor along with other ERP solutions and delivers business documents in almost any format imaginable.

We are a decentralised organisation in which our team members enjoy a large amount of autonomy. We believe this approach nurtures a culture with a personal touch and characterizes us a people-to-people company. Our core values are our internal as well as external contract. They guide us and drive us forward.